We accept payments from all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB), ATH Movil and Paypal. Even if you don’t have a Paypal account, you can pay with your credit card.
We use US Postal Service (USPS) as our only carrier. They offer the best balance between cost and speed. We use both First Class mail and Priority mail services depending on products ordered and destination.
- All US Mainland & Puerto Rico orders over $50 qualify for FREE Shipping!
For orders less than $50
- All Puerto Rico orders $5.00 flat rate fee.
- All US Mainland orders will vary based on weight (use shipping calculator)
- For international orders, please email us with your location/order and we will quote you your shipping rate.
After order is placed, please allow (excluding weekends):
3-7 days for your order to be processed. As all items are handmade, it may take more time to prepare your order.
5-7 days days for package to arrive.
If the order is shipped to the wrong address because of customer error, we cannot credit the customer’s account for this loss. If you want us to re-ship to the correct address, we’ll have to wait for the original package to be returned and charge you new shipping charges.
Refused/unclaimed packages or cancelled orders will be charged 20% restocking fee unless you request your package to be reshipped. If you choose to have your package reshipped you will have to pay shipping charges twice
We do not accept responsibility for lost or stolen packages delivered when you are not at home. If this is a concern you may want to have your order delivered to your work address.
We will email you the package’s tracking number once the order is shipped.
Due to the nature of our products and the possibility of contamination, all sales are final. The only exceptions will be:
- Arrival of damaged goods
- Packing errors
Email us with your concern within 7 days of receiving your order, we will reply with shipping/exchange instructions for returning the item.
We reserve the right to refuse credit on inspection of returned goods.