We accept payments via Paypal. Even if you don't have a Paypal account, you can pay with your credit card.
We use US Postal Service (USPS) as our only carrier. They offer the best balance between cost and speed. We use both First Class mail and Priority mail services depending on products ordered and destination.
Currently we ship only to Puerto Rico and US addresses. For international orders, please contact us via email for a shipping quote.
We offer a flat shipping rate of $5.00* for all orders delivered in Puerto Rico!
Mainland US orders shipping rates are calculated based on weight of items in cart.
Free shipping on all orders over $50.00*!
* excluding shipping costs
After funds are received, please allow (excluding weekends):
2-5 days for your order to be processed.
5-7 days days for package to arrive.
If the order is shipped to the wrong address because of customer error, we cannot credit the customer's account for this loss. If you want us to re-ship to the correct address, we'll have to wait for the original package to be returned and charge you new shipping charges.
Refused/unclaimed packages or cancelled orders will be charged 20% restocking fee unless you request your package to be reshipped. If you choose to have your package reshipped you will have to pay shipping charges twice
We do not accept responsibility for lost or stolen packages delivered when you are not at home. If this is a concern you may want to have your order delivered to your work address.
Your package's tracking number will be sent to the email address provided when order was placed.
Due to the nature of our products and the possibility of contamination, all sales are final. The only exceptions will be:
Email us with your concern within 7 days of receiving your order, we will reply with shipping/exchange instructions for returning the item.
We reserve the right to refuse credit on inspection of returned goods.